1 reviews | Active since Jul 2017
Fed- Up with your disgusting ****ming business.
Dear Vodacom Team,
I'm writing to express my utter disgust and frustration at the sheer incompetence I've experienced with my mother's account. AGAIN. Last year, I complained about unauthorized deductions for a contract I didn't have, and you "resolved" it. Fast forward to today, and you're at it again - this time bleeding my mother's account dry for the same ****** number.
I've lost count of how many times I've called customer service, only to be met with empty promises and NO ACTION. It's like talking to a brick wall. Your company is clearly making a habit of ****ming people, and I'm not going to stand for it.
Fix this NOW. Refund the money. And for God's sake, update your systems so we don't have to go through this circus every year.
48 hours. That's all I need.
You can reach my mother on the following number ***
Sincerely, A Very Fed-Up Customer 😡🤬🤬
Are you kidding me?! 🤬🤬 I've had ENOUGH of your company's blatant disrespect and incompetence. Your staff are treating my mother like a nuisance, and I'm not standing for it.
The consultant today was the final straw - rude, unprofessional, and completely uninterested in helping. No name, no email, no follow-up. Just a pathetic attempt to brush us off.
Here's what's going to happen:
1. Someone competent calls my mother TODAY.
2. They give their NAME and EMAIL ADDRESS.
3. The R195 is refunded, and the account is properly closed.
4. I get a formal apology for the harassment.
If not, I'll be escalating this to the consumer ombudsman and making sure your company is blacklisted everywhere possible.
I have screenshots of the debut, I also have an invoice you just sent her. How are you sending an invoice for a closed account. We can't be waiting for Jesus to return and also wait for your company and it's *********** staff to do their jobs correctly.
Fix this. Now.
Regards,
Done With Vodacom's BS
Are you kidding me?! 🤬🤬 I've had ENOUGH of your company's blatant disrespect and incompetence. Your staff are treating my mother like a nuisance, and I'm not standing for it.
The consultant today was the final straw - rude, unprofessional, and completely uninterested in helping. No name, no email, no follow-up. Just a pathetic attempt to brush us off.
Here's what's going to happen:
1. Someone competent calls my mother TODAY.
2. They give their NAME and EMAIL ADDRESS.
3. The R195 is refunded, and the account is properly closed.
4. I get a formal apology for the harassment.
If not, I'll be escalating this to the consumer ombudsman and making sure your company is blacklisted everywhere possible.
I have screenshots of the debut, I also have an invoice you just sent her. How are you sending an invoice for a closed account. We can't be waiting for Jesus to return and also wait for your company and it's *********** staff to do their jobs correctly.
Fix this. Now.
Regards,
Done With Vodacom's BS