Fed up with Vodacoms excuses!!! UNACCEPTABLE!!

My phone was ****** on 01/04/16 at 17:00.Immediately reported & had a sim swap, was told it will take up to 2hr.At 20:00 still not on the network.Phoned again,was then told it will take another 2hr.Following morning, I phoned call center again from my husbands phone & was told there was a system error, it can take up to 24hr from when the order was made.I phoned at ?19:00 on 02/04/16, now over 24hr, I was then told that it could take up to 48hr.At this stage I was still not able to change my online banking details as I had no sms - I was forced to block accounts & access as I was scared that they will be able to access my account via my ****** smartphone.I got network on 03/04/16 after 12:00.<br> <br> Today, 05/04/16, Vodacom blocked my account, apparently account in arrears.Vodacom in error short debited R135.I was told that this was not my or their fault & should restart my phone - restarted, not resolved.Phoned the call center again, this time was told that accounts was closed & there is nothing they can do.I am still waiting for a supervisor to phone me (2hr later).I am no standby tonight with NO access to network as a result of Vodacom and no one is able to assist me!! UNACCEPTABLE!!