FED UP WITH VODACOM

I have been a client of Vodacom for many years until now. Towards the end of last year I sent back a telephone delivered for an upgrade and that was the beginning of my nightmare. From November I have been calling after big amounts were debited from my account with a promise that eventually the amounts will be credited. In January I asked Vodacom to move all my numbers except one contract (R329) which will run until June this year. In February R4512 was debited from my account which I reversed. I am still battling to resolve this as different people call me numerous times a day demanding that I certain amounts that I do not know about. From November I have numerous Ref Numbers but they seem not to be able to resolve this. I am sick of Vodacom and could they please get off my back, I think they owe me instead of me owing them. Resolve this, I am sick of your calls and bullying. Clear my credit record I do not owe you anything