NK
Noluthando KaMapholoba-Ngcobo
1 reviews | Active since Aug 2022
17 Nov 2023, 06:50
FED UP WITH VODACOM!!!
It's the 3rd time complaining about vodacom I might as well cancel my contract with them๐ ๐ก! Each and every month I have to complain about being over debited on the amount agreed on!!!! A few months back I complained and they promised they have fixed my problem. Last month I complained again. And they apologised and said they will calculate the difference and transfer the over debited amount to this month's bill. Today I get an sms over debited again not the R350 we agreed on๐ก๐ก๐ ๐ ๐ ! Il be canceling my contract with them. And I'll tell all my friends and family not to join these ****mers
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Replies (1)Vodacom's replyOfficial
17 Nov 2023, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2023, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
