NK
Noluthando KaMapholoba-Ngcobo

1 reviews | Active since Aug 2022

17 Nov 2023, 06:50

FED UP WITH VODACOM!!!

It's the 3rd time complaining about vodacom I might as well cancel my contract with them๐Ÿ˜ ๐Ÿ˜ก! Each and every month I have to complain about being over debited on the amount agreed on!!!! A few months back I complained and they promised they have fixed my problem. Last month I complained again. And they apologised and said they will calculate the difference and transfer the over debited amount to this month's bill. Today I get an sms over debited again not the R350 we agreed on๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜ ! Il be canceling my contract with them. And I'll tell all my friends and family not to join these ****mers

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2023, 07:41
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team