EJ
Erencha J

1 reviews | Active since Dec 2019

10 Dec 2019, 15:18

FED UP WITH VODACOM

I have had it with Vodacom, i have been a member for 23 years NEVER had a problem, now when i need help they are unavailable, i have had a problem paying, when i tried to make arrangement i was told i can not make arrangements, now i have gone under debt review so that i can pay them and not loose my number, but again i am given the run arround with the numbers i need to call as my number is currantly not working and i CANNOT loose the number as it is registered with my debt councelor and so many of my clients have this number, if i loose this number then i will loose my bussiness and i wont be able to my debt councelor and VODACOM wont get the money owed. Vodacom always says they care about their customers, BUT THEY DONT

0
Replies (2)
Vodacom
Vodacom's reply10 Dec 2019, 15:39
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
EJ
Erencha J's update10 Dec 2019, 15:44
Reviewer Update
Unfortunatly no consultant will be getrinf through to me, as YOU HAVE BLOCKED MY PHONE AND MY NUMBER