Fed up with Vodacom

<p>I have been struggling since May this year with Vodacom and no one seems to be able to sort it out. As I have already stated twice on Hello Peter, Vodacom changed my package without my consent. It took them two months to sort it out, no one called me, I had to do the calling work. Today once again I phoned Vodacom to inform them that I do not see my cellphone cove with Cellsure on my invoice. Only to be told that it was cancelled in May, because the person that changed my package forgot to add my cellsure. Now how is it possible that someone can cancell my insurance without my consent and no one, not one person phoned me to inform me of this.</p> <p>What angers me more is that Cellsure says I should apply again and then my policy will show that I am active as of today, seriously???? What about all the years that I have been a loyal Cellsure customer and now this. Cellsure blames Vodacom and Vodacom says it is Cellsure and I am stuck in the middle left without cover because someone cancelled without my consent.</p> <p>I demand answers and I want my cover to be reinstated as if I never cancelled.</p>