PV
Pieter V
1 reviews | Active since Feb 2020
31 Aug 2026, 20:27
Fed up with Vodacom
I think the public is fed up with me so am I fed up with Vodacom. All the emails proofs of payments calls made. They still don't understand. I said so many times and for so many agents. THAT I DON'T WANT A CREDIT ON MY ACCOUNT. I WANT THE REFUND PAID IN MY BANK ACCOUNT. I must say the did pay R 1300. But the refund is R 8670. As I said I am fed up
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Replies (2)
Vodacom's replyOfficial
01 Sept 2026, 07:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2026, 07:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PV
Pieter V's updateReviewer Update
01 Sept 2026, 20:31Stay away from Vodacom. Tonight an agent call me but had no clue what the problem is. On 27 August Vodacom refun me with a astronomical R 569.86.
But today 1 September 2026 they deducted that amount R 569.86.
Now I ask what the hell to do next. The massage they reply on Hellopeter is always the same. I hope the public can see this post.
In short again. I paid up my contacts. But they kept on deducting. I ask them not to call me. I had enough. Now I have to be radical and get a lawyer. I promise you their response will be the same
But today 1 September 2026 they deducted that amount R 569.86.
Now I ask what the hell to do next. The massage they reply on Hellopeter is always the same. I hope the public can see this post.
In short again. I paid up my contacts. But they kept on deducting. I ask them not to call me. I had enough. Now I have to be radical and get a lawyer. I promise you their response will be the same
PV
Pieter V's update01 Sept 2026, 20:31
Reviewer Update
Stay away from Vodacom. Tonight an agent call me but had no clue what the problem is. On 27 August Vodacom refun me with a astronomical R 569.86.
But today 1 September 2026 they deducted that amount R 569.86.
Now I ask what the hell to do next. The massage they reply on Hellopeter is always the same. I hope the public can see this post.
In short again. I paid up my contacts. But they kept on deducting. I ask them not to call me. I had enough. Now I have to be radical and get a lawyer. I promise you their response will be the same
But today 1 September 2026 they deducted that amount R 569.86.
Now I ask what the hell to do next. The massage they reply on Hellopeter is always the same. I hope the public can see this post.
In short again. I paid up my contacts. But they kept on deducting. I ask them not to call me. I had enough. Now I have to be radical and get a lawyer. I promise you their response will be the same