AK
Angelique K

1 reviews | Active since Feb 2018

07 Feb 2018, 12:54

Fed up with vodacom!!!!

I had a problem with my vodacom acounts last week Thursday i posted on helo peter and explaint my problem because vodacom keeps on twitching of my phone because of a arrears on my acount i have paid it in full 4 months ago and struggled now 4 months for vodacom to fix it i have sent in all my froof of payments and everything but vodacom keeps on switching off my phone and not doing there job

So vodacom has sent me this email... Now 5 min ago they switch off my phone again I am FED UP with vodacom not doing there job!!!!!

This is what vodacom emails me and the problem was solved SO I THOUGHT.

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards, Vodacom Consumer Website Team

0
Replies (1)
Vodacom
Vodacom's reply07 Feb 2018, 13:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team