1 reviews | Active since Feb 2013
FED UP WITH VODACOM
PLEASE REFER BELOW TO A CONVERSATION BETWEEN VODACOM AND I...NO ONE HAS BOTHERED TO CONTACT ME AFTER THIS. I TRIED AGAIN TO BUY BIS FOR MY TORCH AND THEY TOOK THE MONEY, SENT A MESSAGE THAT MY SERVICE WILL EXPIRE ON THE 30 APRIL.<br> <br> You guys sent me an sms this morning on *** saying my blackberry subscription will expire on the 31/03/16...the sim card is still not working, take back your R60 that you refunded in to my *** number and put into my 079 number which must be prepaid now, otherwise how would i have bought the airtime with it.<br> <br> I am really losing my patience with Vodacom, this is absurd, such a huge organisation failing to sort out a simple matter, but when you want us to take up your contracts you call us 10 times a day, now that i am done with the contract i must suffer.<br> <br> From: [Email Removed] [Email Removed] <br> Sent: 15 March 2016 12:58 PM<br> To: Lydia O. Masetla<br> Subject: PC-04TQ-17HBAJ<br> <br> Greetings<br> <br> I have been unable to reach you by calling.<br> <br> The number *** is a prepaid number.<br> <br> The handset you are using does not use BIS, you are required to purchase BB10.<br> <br> I have added R60.00 to your airtime.<br> <br> Regards<br> <br> Dyllan
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Consumer Website Team
Best regards,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Best regards,
