1 reviews | Active since Nov 2016
FED UP WITH **** SERVICE
<p>On the 11th October I contacted Vodacom due to the fact I had been double billed. A call was logged and I was told it would take 3 days for the issue to be resolved. Needless to say 1 month later, a lot more phone calls to Vodacom and the issue has NOT been resolved. Instead I have been passed from one department to another, logged another dispute and still no closer to getting the issue resolved. I am sick of been told someone will call me back - no one ever does. Vodacom - your network is a joke. The incompatence of your staff attounding, and NO I will definately NOT be recommending you to fmily and friends.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
