Fed-Up with poor service deliver !!!

Over the past two months I've had nothing but shocking service from Vodacom! From upgrading my new contract to transferring my business line into my own name.

You go to all the trouble to find your package to printing and collecting all the documents to do the transfer.

You get promised feedback, calls by the end of the day and two days pass and you start all over again. What has happened to customer service!!!!!

The when you say you'll be at the store in 15 minutes & you going to throw your toys, you get accused of coming to smash-up the store! You have made about 15 calls to the store of which 10 of them you kept being cut-off. Would you still be a happy customer! You call the person who promised to assist you two weeks ago and leave 3 messages for her to call back and she doesn't.

Is this how Vodacom treats their business clients !!!!!