Fed up with incorrect (**********) debit orders | no answers/feedback | complaints fall on deaf ears

Between December 2017 and February 2018, I have logged numerous calls with Vodacom, relating to ********** accounts opened, and money which is deducted from my account for these. YOUR depts are not speaking to each other which resulted in me phoning each time to relay the same story each time. E.g. the ***** dept did not speak to credit dept, I had to phone in and request this separately even though I had requested a refund in the first place. Next the cancellation of the ********** accounts were not done, I had to find out by debit orders going off my account and then inquire AGAIN only to be told I should have completed a cancellations and flagging. This has been such a painful experience which has left a bitter taste with me and your company’s credibility is very poor.. Everytime I spend my time and call to speak to someone else who tells me, well xyz had not been done. see reference numbers below: The last query I had was on 1 February 2018 and was told someone would call and give me feedback within 7 working days and no one has called me, it is now the 15th. I have really been dissatisfied with the service from Vodacom. THIS IS UNACCEPTABLE Reference numbers: I- ********** ********** I- ********** ********** I- ********** ********** I- ********** **********

VODACOMmustFALL