1 reviews | Active since Jan 2017

23 Aug 2024, 18:20

Fed up with bad connection

Pathetic pathetic signal. I have always been team vodacom all the way. But now a days, I am fed up with how bad my internet connection is. I have nothing more to say, I hope vodacom does something about this, I'm more than fed up to struggle like this and the other providers has good signal when we are in the same place.

0
Replies (2)
Vodacom
Vodacom's reply26 Aug 2024, 05:47
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply28 Aug 2024, 12:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on *** as the number does not exist.

We have responded to you via email and await your response.

 Regards Consumer Website Team

Best regards,