NK
Noluthando KaMapholoba-Ngcobo

1 reviews | Active since Aug 2022

24 Oct 2023, 07:44

Fed up Vodacom Customer

I have a router contract with Vodacom of which the agreement was R350 a month. But for quite sometime now they've been debiting any amount they wana debit. In September they debited R 1350 and this month R659. I've reported this before and they said they've sorted it out. But still same problem again.

I have contracts with other Cellphone networks for years now but I've never experienced this. I'm really fed up with they scheming 😡😠!

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2023, 07:47
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team