NK
Noluthando KaMapholoba-Ngcobo
1 reviews | Active since Aug 2022
24 Oct 2023, 07:44
Fed up Vodacom Customer
I have a router contract with Vodacom of which the agreement was R350 a month. But for quite sometime now they've been debiting any amount they wana debit. In September they debited R 1350 and this month R659. I've reported this before and they said they've sorted it out. But still same problem again.
I have contracts with other Cellphone networks for years now but I've never experienced this. I'm really fed up with they scheming 😡😠!
Helpful (0)
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Replies (1)Vodacom's replyOfficial
24 Oct 2023, 07:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2023, 07:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
