Fed up vodacom customee
<p>Whats wrong with vodacom nxt lvl data cause since last week i buy airtime while i hve data but vodacome uses my airtime instead of data....i logged two service request to date and nothing has been done.its understable if u hve a technical glich for a couple of hours but its been days now and nothing seems to be done about it....the system still allows u to buy Nxt lvl data but uses all ur airtime and not the data and when that is done u stop having internet connection even though u still have a positive data balance.</p> <p>I am tired of this poor service we receiving on top of that you guys are the most expensive on data.</p> <p>I think its time i port to telkom mobile</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
