Fed up of paying for incompetence

When I took out a new Vodacom contract the beginning of the year a arranged to pay via debit order. For some apparent reason they could never manage to get that right, so they froze my contract and I had to pay a R100 penalty because of failed debit order that was not my fault. I then arranged to pay cash every month which went fine for 3 months, now they suddenly charged me another R100 while trying debit my account again although their system says I'm paying cash. I REFUSE TO PAY THIS R100 and demand a damn good explanation for this, as this is against the law!! And all of this after they decided to raise our monthly account amounts. <br> <br> I urge everyone to take Cell C up on their offer to buy out their Vodacom contracts, cause this is absolute BS