1 reviews | Active since May 2016

13 Jan 2020, 09:27

Fed up!

Appalled by vodacom! My husband's name is blackened because they can't do their job! An account that isn't on their system is giving my husband a bad name! An account that is 14 YEARS old! It was supposed to be a prescribed debt after 5 YEARS!! And to top it off he didn't even open the account as he was in HIGH SCHOOL!! Which means that someone has **********ly open an account on his name!!!

0
Replies (2)
Vodacom
Vodacom's reply13 Jan 2020, 09:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
's update13 Jan 2020, 11:36
Reviewer Update
Still waiting on a consultant to contact me regarding this matter