LO
LAUREN O
1 reviews | Active since Sept 2009
14 Dec 2021, 23:05
FED UP CUSTOMER
Today I've had another person calling me regarding the cancellation of my 1 contract. After I've spoken to her my son couldn't make calls from his phone. I'm not sure if it was because of her or what. I am so fed up of having to deal with this mess every week. Everyone I've spoken to told me they've activated the call line identity on my son's number, I even got a sms ever time, but when I call his number NOTHING. Your service is so PATHETIC
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Vodacom's replyOfficial
15 Dec 2021, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2021, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team