Fed up by Vodacom lies

In November Vodacom Rewards phoned and in the recorded interview the young man offered me at minute two, the "Reward"of: and I quote: "no longer paying R 249( the amount of my Vodacom cell phone contract) but an amount of R 199, a SAVING of R 50". Not once did he mention additional cost but kept assuring me " No additional cost, and then he tells me my reward is this Router with all this additional data per month At minute 6, I say yes to this saving on my new contract, having been assured that it will be lowered to R199. He then hands me to a supervisor and when I hear her say additional cost, I say:" NO,NO he said no additional cost" She hands me back to him and he assures me its because she can`t see my profile and what my account is. So I say ok. My first account arrives at the end of December, it is R501 per month. When I phone to query, the lady tells me it is because I said yes to an additional cell phone for the Router. Then starts my Saga. I phone customer care, I tell my story, they do a security check, they can`t help me and they put me through to the next department and so it goes for 3 days, backwards and forwards. they make me phone the rewards people , they send me to cancellations, they say no and put me to the next one. I finally get the recording and feel vindicated that this was false information given to me to trick me into saying yes. And so 2 weeks later, I am still being sent from one to the other.How many other people have been ******* as I was, and how many are not able to fight this as I am, hour by hour on the phone.