CO
Chantal O

1 reviews | Active since Nov 2017

20 Nov 2019, 09:36

Fed-up beyond word with Vodacom

Constantly having issues and no joy with company in resolving issues they created without permission and charging me for there mistakes. I constantly get put through from department to department with no joy. There is to many indians acting as shiefs and no management to resolves any issues. I am fed-up with this company beyond words. They are quick to take your money and block your account and remove your service and charge you. Instead of giving customer service and resolve issues. One has to keep explaining to every new contact person with no joy!

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Replies (2)
Vodacom
Vodacom's reply20 Nov 2019, 11:27
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team
Vodacom
Vodacom's reply29 Nov 2019, 11:52
Official
Dear Customer 

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.