Fed up and taking this so much further.

This is the second time I am writing a review about the service I have received from Vodacom, especially Lennon Samduth. He is the most arrogant, pompous self righteous person I've ever had to deal with in Vodacom. How can you allow such people to work in your customer care departments and assign such staff to customers? He has been outright lying to me from day one, been pulling fairytales from the sky. Apparently Vodacom receives their PlayStation 4 consoles from Ster Kinekor?? Or is Lennon drinking or using drugs on the jobs? I've even gone so far as to contact Ster Kinekor myself to get answers, and even they confirmed that this person is taking me for a ride. He has hung up on my calls, promised to call back, where I had to end up calling back from different numbers before he would answer. All I want to know is when my contract will be fulfilled??? But he keeps coming up with there is no ETA. He keeps going into meetings with this person and that person and no answers. I've called the call center and they have been more helpful with more answers and ETA's on when I can expect my contract to be fulfilled. I have no idea how Vodacom's marketing department does their forecasting. And then this weekend I see a new brochere where a new contract is being advertised where a PS4 is included? Then to top all this off, Vodacom shares my personal information with 37 other random people! Is that not in contravention of the POPI act? I am now extremely fed up. The lies, the being led in circles, empty promises... How can Vodacom let a person such a Lennon actually work with customers? Then he is ****y about the entire thing? Offering absolutely no assistance and answers whatsoever. I've requested his managements contact details, but he refuses. ***ardice if you ask me? I am now fed up to the max and I will NOT leave it at this. I WILL report Vodacom for sharing my personal information with 37 random people, I've kept the proof, even received emails from them as well. This is becoming beyond rediculious. It's against the consumer act advertising things you cant deliver. Now, in a new brochure, more advertising of the same this is continuing, but there is no stock??? And I am sick of getting your stupid responce of Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

That is junk. I want answers and I want then within 24hrs. I am now going to take this so much further, and trust me, I have the means.