MR
Michelle R

1 reviews | Active since Mar 2017

02 Mar 2021, 12:18

fed-up

Please note i am going to reserve my debit order, come and collect your phone as agreed on 28 January till now i will not be paying for something i don't use. i have been calling your call Centre your service is a shame, one of the team leader Refilwe Serobatse won't take my call due to covid regulations but you can debit my account and i should let it slide as far as i know Vodacom doesn't exist and you can blacklist me all you want.

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2021, 14:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
MR
Michelle R's update03 Mar 2021, 09:58
Reviewer Update
Vodacom stop making promises, i complained last week i was told that a consultant will contact, i have reserved my debit you can blacklist me all you want