TG
Tanya G

1 reviews | Active since Mar 2015

04 Feb 2021, 09:51

FED UP

We have a network problem in our area and I report it at least once a week. we cant make or receive calls or sms's and data lines are also down. if you are lucky signal will be on edge. the last time I phoned customer care they wanted me to remove the sim and all this bs!! I am fed up fed up! Fix it or I am cancelling

0
Replies (2)
Vodacom
Vodacom's reply04 Feb 2021, 10:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TG
Tanya G's update04 Feb 2021, 11:30
Reviewer Update
and how do you plan to reach me if my phone is not working