CL
Carike L
1 reviews | Active since Nov 2013
15 Sept 2022, 10:57
FED UP
I have on several occasions tried to change my contract to be in the name of my business and to get the debit order taken out of a different account. I have sent the information 3 times!!!!!! I have to keep paying for a bank account that I don't need but cannot close because Vodacom keeps taking the money out of a wrong account!!!!!!!! FED UP!!!!!
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Vodacom's replyOfficial
15 Sept 2022, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2022, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team