Fed UP

I am now fed up with Vodacom Fiber. I have a ref no SR*** and Mac address 7C8FDE519D70 which I am told every time I phone in daily is supposed to have been escalated to the technical division.I have not been getting my correct service from day one after I was put on your fibre service. I am not even getting 1mbs down and 2mbs up on a 50 up and 50 down contract which I signed for. They even got my billing amount wrong as I signed up during the R599.00 special for 50 up and 50 down and have me currently on your system for R699.00 per month. I phoned again today to your call centre and spoke to Jeret at 12.15 am and was assured that her supervisor Lindogushle would phone me back to shed some light on my current slow/non-working internet speeds, it is now !7.00pm and no one has yet phoned me. As a new Customer this whole set up is a joke. I have sent a report to the "Hello Peter" site on the poor and bad Customer Service of Vodacom business Fibre

Massimo Rossi ID No ***

Not Happy..