Fed up

Item: Vodacom
Rating: 1
Author: Johan T

Wow Vodacom. Thanks so much for not helping me at all with my problem of you guys debiting me incorrectly. I have made Hellopeter complaints and you still don't resolve it. Every time you say you will get back to me you do the exact opposite. I am passed "gatvol" and I am now giving you a last chance before I involve the ombudsman or ICASA. I will be waiting for your call today!!!!!!!! and please first go and investigate before calling me......

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Dec 2018, 09:24

Dear Customer,

Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply06 Dec 2018, 09:24

Official

Best regards,

Johan T's updateReviewer Update

18 Dec 2018, 14:11

Still no phone call or anything Else

Johan T's update18 Dec 2018, 14:11

Reviewer Update

Still no phone call or anything Else

Fed up

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