kM
kananelo M

1 reviews | Active since Feb 2014

20 Jun 2017, 15:23

Fed up

<p>Im a fed up customer. I called yesterday after my data disappeared right in front of my eyes within minutes. I contacted Vodacom only to have my call hung up and finally got help. Now my data was refunded. In a very condescending mesaage from vodacom as if the refund is an act of goodwill and my airtime was not refunded. Im Angry and fed up. This isnt the first time. Had i been cAlled as I did when launching the complaint they would know I lost 2G last week too. Im Angry!!</p>

0
Replies (1)
Vodacom
Vodacom's reply21 Jun 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,