CB
Charl B
1 reviews | Active since Oct 2012
29 Apr 2015, 12:08
Fed up
I kindly requested Vodacom to please regard my insurance claim as urgent and the lady at the repair shop, Centurion ensured me that I will have feedback by this morning. I explained to her that I'm leaving the country and need my phone TODAY. I tried contacting *** but held on for over 30 minutes with no answer. This is unacceptable and ridiculous. I even sent numerous e-mails with no response. Vodacom is supposed to be the leading cellular network in South Africa. But, it turns out they are the most expensive with no service. JOB# ***4
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Vodacom's replyOfficial
29 Apr 2015, 15:29Hello Charl Bez,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Apr 2015, 15:29
Official
Hello Charl Bez,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
As discussed, please note that feedback has been provided and the required assistance has now been completed.
Kind regards
Vodacom Consumer Website Team
Best regards,