1 reviews | Active since Nov 2016

08 Dec 2016, 17:00

Fed up

<p>I have had a whole story with vodacom for month of them telling me none payment was make despite me talking all the payments in because our ocxount was taken over by vodacom and I was still paying altron as instructed to do via SMS from them </p> <p> </p> <p>Eventually offer month our lines where reacataved but now I wanted yi take our upgrade but they are offering us stuiped stuff because we are listed as bad payers </p> <p> </p> <p>I don't see now why we should suffer due to there imcompance</p> <p> </p> <p>I have 2 months left if my portfolio is not returned to normal and I am listed as a good payer I will rather go to another cellular provider </p> <p> </p> <p>Had nothing but endless problems running around waistimg y airtime to phone all to be put though to 100 different people and not one can help</p> <p> </p> <p>Fed up</p>

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2016, 06:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,