FED UP
<p>Since upgrading in May 2016 i have used the new upgraded phone for +/- 10 days. Even in that 10 days the phone started giving problems. Rebooting every time i enter my pin, will freeze and will only shut off once the battery has gone flat. I have taken the phone in 3 times already and every time VOdacom promisses that the problems has been resolved. Went to fetch my phone on Sunday 20/11/2016 at Lakeside Mall Vodacom on Sunday. Apparently phone was on test for 12 hours and the software was reloaded .... Bull dust. After 1 hour of fetching the phone it started again. Vodacom is very quickly to suspend your sevice if the debit order is not paid but very bad with replacing a phone that has been giving problems since issued.... Cant believe this... Empty promises and yet it is my problem to take the phone to them and fetch it.... Im sure i will get better service with another Cellphone service ....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Marlize,
I hope I have been able to improve your Vodacom experience.
Regards,
Cassandra
Best regards,
Dear Marlize,
I hope I have been able to improve your Vodacom experience.
Regards,
Cassandra
Best regards,
Good day Casandra
Please forward me your email address on ********** This is quite urgent as this query is not resolved and im still not a happy customer. You can phone me as well ********** 280
Regards
Marlize
Good day Casandra
Please forward me your email address on ********** This is quite urgent as this query is not resolved and im still not a happy customer. You can phone me as well ********** 280
Regards
Marlize
