Fed up

I recently relocated and only zoom fibre through vodacom is available at my new place. The experience has been **********! The router was delivered late , the call center gives you half information, finally after 2 weeks of moving the router and zoom box was installed. Now we are awaiting activation and no one knows why it is taking so long!. The call center says their turn around time is 48hrs .......its been 72 hrs!!!!! Telkom was so efficient .....unfortunately they are not in my area.

Vodacom is so useless on so many levels but we have no choice. Customer service in SA is sad but they are happily collecting an undeserved paycheck!