Fed up

This Company annoys me more than the Government. These people are so uninformed with product knowledge, each Representative you talk to makes up their own stories when you call for a query, their Team leader is even more useless, I paid them in full... the ridiculous amounts they said I owed, mind you this was in August...it's November now, I haven't heard anything from them nor have they sent my settlement letter...when I asked for a settlement letter from them they said they can only give me a reference Number...

I even sent my proof of payments to *** email forever return saying the inbox is full... I hope the Call back guy cleans you guys to filth, because you guys just hire stuff without training...Vodacom has a serious issue...ain't noway a company can hae so many negative reviews...get your act together please...and I demand my Settlement letter that you guys promised months ago...and for God's sake somebody read the damn POP emails