EM
Erika M
1 reviews | Active since Jun 2017
15 Mar 2018, 07:38
FEBRUARY UPGRADE ?????
Vertel die een oor, kry ek mos my staat, en sien UPGRADES ADMIN FEE February 131.58 in Feb het ek in KZN en PE gewerk, het nie eers amper gaan UPGRADE nie!! Ek sukkel nou al van Maandag af om 'n antwoord te kry, waar hulle aan hierdie belaglike idee kom dat ek in Feb ge- upgrade het!!! Word mens se rekening nou sommer met enige ding gelaai, as jy probeer spaar!!!
Wonder wat gaan aan daar by VO DAAR KOM maar weet nie hoe nie!!
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Replies (2)
Vodacom's replyOfficial
15 Mar 2018, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2018, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
EM
Erika M's updateReviewer Update
20 Mar 2018, 06:19No one make contact with me, I never UPGRADE in February, I work during the month of February in KZN and PE, and therefore, I never did any UPGRADE!!
I had no data, SIGN INTO NETWORK, why is that, my phone was off, since Thursday, and yesterday I NO DATA, wow, again *****ing your customers money!! I WANT A REFUND FOR THE SO CALLED UPGRADE IN FEB.
Sies vir julle!!!
EM
Erika M's update20 Mar 2018, 06:19
Reviewer Update
No one make contact with me, I never UPGRADE in February, I work during the month of February in KZN and PE, and therefore, I never did any UPGRADE!!
I had no data, SIGN INTO NETWORK, why is that, my phone was off, since Thursday, and yesterday I NO DATA, wow, again *****ing your customers money!! I WANT A REFUND FOR THE SO CALLED UPGRADE IN FEB.
Sies vir julle!!!