1 reviews | Active since May 2016
February Statement/Bill and SMS received 2017/03/06
<p>Ek ontvang toe die SMS vanoggend, wat ek nie verstaan nie. Skuld ek die geld of kry ek dit terug. Vodacom :) Life is hectic, so avoid phone calls and SMS "PTP" to 31050 if a full payment of R128.48 will be paid to your vodacom account within the next 5 days.</p> <p> </p> <p>Ook het ek nog geen rekening ontvang oor wat my rekening is nie. Toe betaal ek maar net die 349.00 wat my foon is, want die 2 tablets en ander foon se ****rakte het ek gestop. </p> <p> </p> <p>Enige kommunikasie vanaf VODACOME sal wardeer word en sommer ook my rekening. </p> <p> </p> <p>Lyk my dis elke begin van die jaar issue by VODACOME, geen rekeninge nie so lyk vir my ons praat ook gratis dan. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Mrs Eliz-Marie Barnard
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Mrs Eliz-Marie Barnard
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support