JO
Jan-Paul Olivier
1 reviews | Active since Dec 2021
27 Mar 2023, 07:12
F*cking worst service provider in SA.
Horrible is not even the word to describe these people. On the 1st of March I ordered Vodacom Fibre thru Web Africa. Web Africa told me VODACOM will install my fibre within 14 business days. Today is the 27th of March and still no one of Vodacom has contacted me once. The end of the month is coming and they will most probably deduct funds for the service although I have nothing installed in my house.
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Vodacom's replyOfficial
27 Mar 2023, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team