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Pearl M
1 reviews | Active since Nov 2022
11 Mar 2023, 05:20
F#CK YOU VODACOM!!!
I am so tired of this company honestly! Please tell me why suddenly my contract of R207.99 has added amounts of R100.88 and R206.82??!!!! Why?! Please get someone to call me as soon as possible or I will be taking you to the ombudsman AGAIN AND I WILL WIN BECAUSE YOU ARE A BUNCH OF CRIOKS WITH AN *********** LEGAL DEPARTMENT!
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Vodacom's replyOfficial
11 Mar 2023, 17:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply11 Mar 2023, 17:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
13 Mar 2023, 15:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query is in hand with the CEO'D Office who will be your single point of contact. Regards Consumer Website Team
Vodacom's reply13 Mar 2023, 15:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query is in hand with the CEO'D Office who will be your single point of contact. Regards Consumer Website Team