F#ck Vodacom

2 nights ago all my data and airtime drained from my phone , I tried calling Vodacom but couldn't get thru to anyone , following day I called to tell them and they said it was a technical problem but they gonna sort it out , while I was on the phone I jus asked them if my other contract is cancelled jus to find out it wasn't , I called in may 2017 to get it cancelled , but they never cancel it , the lady told me my "cancellation request was cancelled " , and i asked her by who , but she was confused and said it jus got cancelled , so left it and cancelled it again ,

Later in the day I got my airtime and data that vanished , and also a promotional 500mb , the promotional data Vodacom gave had a 3 day expiry , so I thought I might aswell use it before it expires , so I went on YouTube and was using it , jus to find out my data that I had finished 1st then only did it use up from the promotional data , now why would you give me data that I can only use once my own data is finished ? Vodacom inconvenienced me for a whole night when they drained my airtime and data , you can't say " apologiez from Vodacom " that's bull**** ! I don't want your apology I want something for being inconvenienced, not data that I can only use for 3 days once I finish my own ! So I called Vodacom yesterday and the gentlemen agreed it was wrong and that he's given my details to the technical team to reimburse me , iv been waiting more then 12 hours so I called back , and the guy I spoke to now mr kendrick said no that's how it goes and he can't help me the data was jus a gesture , gesture of what ? Sorry ? And now we can't use it and inconvenience me for the entire night , and the day before the gentleman said he understands and will speak to technical team to give my things back ,now mr Kendrick says he can't help me , I can't keep calling 111 and wasting my time , coz they always "experienceing high call volumes" , F U!