MK
Magdalene K

1 reviews | Active since Oct 2024

14 Oct 2025, 18:35

*****

VODACOM **** *****

AN ONLINE ORDER PUT THROUGH WITHOUT MY CONSENT

I CALLED IN TO FIX MY ACCOUNT AND NOW HAVE TO DEAL WITH THIS ISSUE.

MANDISA Needs to be fired for calling me from her personal number

0
Replies (6)
Vodacom
Vodacom's reply15 Oct 2025, 08:00
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

MK
Magdalene K's update15 Oct 2025, 08:43
Reviewer Update
Hi,

I am awaiting the call.

Thanks,
Magdalene
MK
Magdalene K's update15 Oct 2025, 08:44
Reviewer Update
I called in this morning and was not even given an apology. It's been a joke.
MK
Magdalene K's update29 Oct 2025, 14:21
Reviewer Update
Hi,

I am waiting for someone to call me and give me feedback.

I was called by the person handling this and advised an agent will call me.

I AM STILL WAITING. PATHETIC SERVICE
MK
Magdalene K's update30 Oct 2025, 16:22
Reviewer Update
Hi,

I am awaiting a callback.

Please contact me.
MK
Magdalene K's update04 Nov 2025, 14:00
Reviewer Update
What do I get as compensation for everything that has happened.
My time and all the inconveniences