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Deon M
1 reviews | Active since Oct 2022
26 Oct 2022, 20:56
Faulty Wifi rooter/Simcard does not connect
Have been struggling with my home internet for almost 2 weeks. I am currently paying for a Vodacom service NOT being provided by them because of their negligence. A service request has been send/opened but my problem is not being resolved.Tzaneen Vodacom has been very helpful but they are unable to solve the problem, they can only log a service request and wait for head office...
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Vodacom's replyOfficial
27 Oct 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team