TM
Tshepo M
1 reviews | Active since Jan 2026
16 Jan 2026, 16:49
Faulty Vodapay Max Airtime Machine Refund Denied Despite Recent Purchase
Caution!!! to anyone considering buying or saving up for a VodaPay Max Airtime Machine. I purchased mine on the 3rd of January 2026 and it has not been working for the past 3 days i tried getting a refund so that i could try machines from other companies instead Vodacom told me there's nothing that they can do the store uses its own discretion on whether they give me a refund or not this has been frustrating and disappointing to say the least
Helpful (0)
Replies (1)0
Replies (1)TM
Tshepo M's updateReviewer Update
17 Jan 2026, 10:48Dear Vodacom Customer Website Team, I no longer wish to retain your VodaPay Max Machine it is my right to change my mind. I hearby formally demand a full refund of R1300 (one thousand three hundred rands) in terms of section 56 of the Consumer Protection Act. Should i not receive confirmation of my money from your consultant on Monday 19 January 2026, I will regard this as continued refusal and i will immediately escalate this matter to the National Consumer Commission and also file in the Small Claims Court without any further notice. Merchant Number: S/N: N820W376646 I can be contacted on ***
TM
Tshepo M's update17 Jan 2026, 10:48
Reviewer Update
Dear Vodacom Customer Website Team, I no longer wish to retain your VodaPay Max Machine it is my right to change my mind. I hearby formally demand a full refund of R1300 (one thousand three hundred rands) in terms of section 56 of the Consumer Protection Act. Should i not receive confirmation of my money from your consultant on Monday 19 January 2026, I will regard this as continued refusal and i will immediately escalate this matter to the National Consumer Commission and also file in the Small Claims Court without any further notice. Merchant Number: S/N: N820W376646 I can be contacted on ***