JK
Jacques K
1 reviews | Active since Sept 2009
27 Mar 2021, 11:58
Faulty Vodacom tower Model Park, Witbank
We have a faulty Cell tower in the Model Park area in Witbank. I have reported this about 10 times and every time they close the case and say they are planning to install new towers in our area..... The tower is faulty now for more than a year. This is really frustrating because I can almost not make and receive calls at my house.
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Replies (2)
Vodacom's replyOfficial
27 Mar 2021, 15:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2021, 15:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Jacques K's updateReviewer Update
10 May 2021, 09:13The case has been closed again........ I still don't have good signals and still no feedback on the problem.... Please call me
JK
Jacques K's update10 May 2021, 09:13
Reviewer Update
The case has been closed again........ I still don't have good signals and still no feedback on the problem.... Please call me