MM
Mahomed M
1 reviews | Active since Jun 2019
05 Aug 2021, 19:03
Faulty vodacom application
When paying on application R559 July tariff the application did not process payment since resulted in double debit please check and reverse erroneous double payment of R559
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Replies (2)
Vodacom's replyOfficial
06 Aug 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Aug 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Aug 2021, 14:41Dear Mahomed Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Aug 2021, 14:41
Official
Dear Mahomed Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Vodacom Consumer Website Team
Best regards,