FAULTY TABLET THAT REPAIRS FINDS WORKING

Dear Vodacom, please refer to my complaint relating to my tablet. I submitted my tablet to your Vodaworld centre for repairs, last week Tuesday 14/07/2015. Mind you it has not been working since the previous Tuesday 07/07/2015. I then got an sms that it has been repaired, it is ready for collection. I went there today as I was unable to pick it up in the previous days. The message is the IMEI number could not be verified, please verify the IMEI number and there was no fault found on the device. The technician(Ntokozo) tried to switch it on infront of his colleagues and his manager and the tablet is dead finished. It switches on for seconds and then dies again. Do you guys really know what customer service is. Do you really understand how you treat people known as your customers. Today I proved myself that you are an organization that doesn't respect customers at all. You do not care about customers. I could be a drop on the ocean but soon more customers could leave you due to your bad attitude staff and the bad service that you offer.