EO
Eben O
1 reviews | Active since Apr 2012
30 Mar 2020, 19:12
Faulty tablet
Good day, I upgraded to a Samsung galaxy tab s5e
I got it around mid march this year. I recieved the unit around 11 march
from then till today is 12 days
From then till now, my tablet worked perfectly
Today as I watch series it will freeze, sometimes im in settings, then it freeze, I took off all my games, and left it, now its just dead, and its lockdown so Vodacom shops are closed, and the unit is not re starting, no matter how long I press the button in,
Kindly advise what to do, Will you exchange or repair?
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Replies (2)
Vodacom's replyOfficial
31 Mar 2020, 09:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2020, 09:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EO
Eben O's updateReviewer Update
07 Apr 2020, 13:20Im stil waiting, no one contacted me.
EO
Eben O's update07 Apr 2020, 13:20
Reviewer Update
Im stil waiting, no one contacted me.