Faulty Signal enhancers

Item: Vodacom
Rating: 1
Author: Gert T

It's now more than two years that three family's on farms near Steynsrust are waiting for Vodacom to repair the faulty signal enhancers. Farmers and their families have no way of comminacte with the out side world and 8 Vodacom lines can not be used on their frams and the regional office in Bloemfontein is not assisting a all.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

16 Sept 2017, 06:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply16 Sept 2017, 06:37

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Gert T's updateReviewer Update

15 Oct 2017, 20:07

Still no action from Vodacom yust one phone call and no action and its one month later Ref: EC -OC-4JFWWM

Gert T's update15 Oct 2017, 20:07

Reviewer Update

Still no action from Vodacom yust one phone call and no action and its one month later Ref: EC -OC-4JFWWM