1 reviews | Active since Jun 2016
Faulty Service, Faulty NEW Devices.
<p>Very infuriated with the service I have received from the Vodacom branch at Clearwater Mall.</p> <p> </p> <p>Last week I was promised to receive a new laptop by Thursday. After a lot of hassle and complaints, I eventualy received the device on Sunday. It is now Tuesday (2 days later) and the so-called new device is already indicating problems - Cooling fan not working. Not only have I had to nag for the device, but now that I have finally received it, it is faulty. Am I now expected to wait another week while your technicians look at the device?</p> <p> </p> <p>Poor service on your behalf , Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
