MM
Marvin M
1 reviews | Active since Jan 2012
13 Dec 2021, 11:50
Faulty Router
I have logged several tickets complaining that the fibre router provided is faulty since the day I got it. My wifi connection drops daily which causes my devices not being able to connect. This is getting really annoying. This forces me to go into office when I dont need to.
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Vodacom's replyOfficial
13 Dec 2021, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2021, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team