Faulty purchase

I am not happy about how my complaint has been dealt with. I have not received the handset and i have visited the branch twice after this complaint was logged and i have not recieved my handset. I went back to the store on the 07/06/2018 as the repair manager had advised me in store on the 05/06/2018 that i should go back on the 06/06/2018. I was then told that the phone was out of stock. To be honest this transaction with vodacom has cost me alot of money and time spent trying to resolve this with no communication being made with me. Even with the response with my complaint was not resolved and i recieved no response besides a text telling me that my case was reaolved on the 06/06/2018 which wad not true. The customer service i have recieved is appalling. I now recieved a call yesterday 11/06/2018 from a vodacom store advisor saying that the phone is in store and ready for me to collect which i was happy about because that was her own initiative but i informed her that i can not travel to canal walk and that i had spoken to another manager on friday 08/06/2018 and had left my address for them to deliver the phone when it was in stock. The store advisor on the 11/06/2018 took my address and said she would speak to the manager and get back to me. I have yet to hear from her. In conclusion i have made the necessary steps to get this issue resolved and have been the one communicating with vodacom instead of the company informing me of what was happening and i have spent alot of money traveling to the store which i can send proof of. I also have a recorded phone call of the advisor promising to be in contact with me within the day 11/06/2018 and nothing has been done. I would either like for the phone to be delivered to me or vodacom must refund me the money i spent on the phone and my money spent traveling to the store and back which i can gladly email the reciepts for.