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jennifervanrooyen J
1 reviews | Active since Apr 2017
05 Mar 2025, 13:32
FAULTY PRODUCTS AND PATHETIC SERVICE FROM VODACOM
BE SURE TO CHECK YOUR ROUTER WITH A BACK UP BATTERY. VODACOM ADVERTISES THAT THE BATTERY WILL LAST 2 - 3 HOURS IF THERE IS A POWER OUTAGE. BUT IT DOES NOT!!!!!! IT LASTS 30 MINUTES MAX. AFTER NUMEROUS EMAILS, TELEPHONE CALLS AND PERSONALLY ATTENDING VODACOM REPAIRS SHOP, I HAVE STILL NOT RECEIVED A SOLUTION FROM THEM. THEY ARE SIMPLY IGNORING THE ISSUES
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Vodacom's replyOfficial
05 Mar 2025, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2025, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team