Faulty product and ****med

To my recent experiences at your Kenilworth Cape Town branch, I am absolutely appalled by your employees attitude and treatment of Customers. I was ****med out of R469 by one of the employees who assisted me. I purchased your Body glove ultra tempered glass. Which to my scepticism continuously asked your employee before purchase if this really works and what will happen if the body gloves comes loose. As this has been my previous experience with cheaper body gloves. I asked more than 5 times if it will come loose, to which the employee rep**** "if it comes loose they will swap it out for a new one". Due to this stalemate I purchased your product, otherwise I would not have done so. As R469 is a lot of money. and I am unemployed. Low and behold your product came loose within 2 days. Firstly why sell a product that doesn't even do the one thing its suppose to do which is to stay on the phone to protect the screen. After it fell off once it never stuck on correctly again, after day 3 (where I couldn't return your product yet as I wasn't in the area, since people have lives and you wouldn't think that such and expensive product will be so faulty) and there is a week Warranty on the product number one. The glove came loose again and it chipped at the side easily, as the day went on it continued to crack through. Why state on the package that the glass is and I quote : - Shatterproof-Hardness tempered glass 8-9H-Shock resistance and mainly -Drop tested: Impacted resistant 32g steel ball and drop height 180cm??? When the damn thing falls off within a few days and cracks with ease. It didn't even need to fall on a hard surface! As I went back to your Kennilworth shop with the same employee who helped me just blatantly refused to help me or do anything regarding this issue as it wasn't in the same shape as when I bought it, (WHICH HE NEVER TOLD ME WOULD BE AN ISSUE BEFORE I BOUGHT YOUR PRODUCT AND NOW ALL OF A SUDDEN IT IS AN ISSUE). I am aware they work on commission and your employees attitude toward this matter was repulsive. Why would you sell such bull**** products to people and refuse to assist them when your products are faulty. Always happy to help when selling but never willing when your products are faulty and the customer has an issue and a legitimate one at that. The body glove is basically the same quality of a side cellphone shop, but yours is priced twice as much. You have no customer care and all in all its just a damn money making bull**** ****. I don't have work and your employee ****med so much money out of me and legitimately looked at me with such a rude attitudes that he can't and wont do anything to assist me. This Vodacom is the most ridiculous experience I have had in your brunches and it show that this is what you think about your customers, there is NO customer care. What a repulsive way of doing business. Now how will you resolve this?